Got some questions?
Our team gathered everything you need to know at Remarkable.
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USA-Made
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Lab-Tested
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FDA-Facility
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Non-GMO
Collapsible content
How can I contact the support team?
Our team would love to answer your questions! You can contact the support team via our contact form. We look forward to hearing from you! If you prefer sending an email:
- hello(at)remarkablesupply.com
How can I cancel my subscription?
Starting a new routine can be difficult, but our team will bend over backwards to help you find success. We dare you to reach out for support! If your supplements are piling up in your cabinet, we have some ideas to help you prioritize your new health habit:
- Create a daily reminder on your phone
- Write a note and leave it somewhere visible
- Leave your supplements in a visible area
Alternatively — you can skip a couple orders:
- Go to your account (or create one) via our website
- Find your active subscription and click view details
- Click reschedule or skip order
To cancel your subscription, click cancel subscription. You also have the option to pause subscription.
When is my next delivery?
If you have a subscription, you can see the estimated delivery date in your account:
- Go to your account (or create one) via our website
- Find your active subscription and click view details
- You will see the estimated delivery date under next order date
Our system will automatically send you tracking details via email once your order has been processed by the courier. If you need to process your next order early:
- Go to your account (or create one) via our website
- Find your active subscription and click view details
- Click order now or reschedule to an earlier date
If you recently created your first order — we’re glad to see you! Our team will fulfill your order within a few hours. From there transit can take 3-5 business days within the United States. International orders will take a few days more to arrive.
Where is my order?
Our system will automatically send you tracking details via email once your order has been processed by the courier. If you need to process your next order early:
- Go to your account (or create one) via our website
- Find your active subscription and click view details
- Click order now or reschedule to an earlier date
If you recently created your first order — we’re glad to see you! Our team will fulfill your order within a few hours. From there transit can take 3-5 business days within the United States. International orders will take a few days more to arrive.
How can I change my shipping address?
We made changing your shipping address easy:
- Go to your account (or create one) via our website
- Find your active subscription and click view details
- Click edit under shipping address (make sure to click save)
If your order has already been shipped or processed, we cannot change the shipping address or redirect the order to another location. If your order was processed in the last few hours, please reach out to our team right away. We can try to change the shipping address before it leaves the warehouse — but we cannot make promises!
Where do you currently ship?
Our team ships to Canada and the United States. We hope to offer shipping to more international locations in the future.
How can I process my next order right away?
To process your next order right away, please follow the steps below:
- Go to your account (or create one) via our website
- Find your active subscription and click view details
- Click order now under next order date
Please note that processing your order right away will result in you being charged right away. If you would also like to reschedule your future orders, please click reschedule under next order date.
How can I reschedule my future orders?
To reschedule your future orders, please follow the steps below:
- Go to your account (or create one) via our website
- Find your active subscription and click view details
- Click reschedule under next order date
How can I skip a month?
If your supplements are piling up in your cabinet, we have some ideas to help you prioritize your new health habit:
- Create a daily reminder on your phone
- Write a note and leave it somewhere visible
- Leave your supplements in a visible area
We hope these ideas help! If you need additional support, please consider reaching out to our support team. To skip a month, please follow the steps below:
- Go to your account (or create one) via our website
- Find your active subscription and click view details
- Click skip order under next order date
Your subscription will resume the following month.
How can I change my delivery schedule?
Our supplements each contain a 30-day supply. Since our supplements are meant to be taken daily, we only offer a delivery schedule that matches that. Please reach out to our support team if you need a custom schedule.
How much does shipping cost?
Shipping costs are calculated at checkout and depend on the destination.
How can I resume my subscription?
To resume your subscription, please follow the steps below:
- Go to your account (or create one) via our website
- Find your active subscription and click view details
- Click resume subscription
How can I change my billing information?
To change your billing information, please follow the steps below:
- Go to your account (or create one) via our website
- Find your active subscription and click view details
- Click edit under payment details